The Metropolitan Chief Executive of Tamale Metropolitan Assembly Hon. Abdul-Rahaman Abdul Hanan Gundaadow has pledged the assembly’s support towards projects rolled out by the Ghana Investment Fund for Electronic Communications (GIFEC) in the Metropolis.
The Mayor made the pledge at a stakeholder engagement that pieced together decision makers in the city for the 112 Emergency Response System centre being built in Tamale by GIFEC for the Northern Region.
Hon. Hanan Gundaadow said the Assembly was committed to supporting activities initiated in his locality with emphasis on the 112 national emergency number which is to eliminate the inefficiencies in the national emergency systems as operated by the security services.
“Having worked at GIFEC before becoming the Mayor of Tamale, I understand the organization and know most of the projects undertaken including the 112 Emergency Response System.
“I know in some areas the Assemblies do not support projects that are sent to their districts that is outside their projections. I will like to urge such Assemblies to discontinue that practice and rather endeavour to own the projects and support to its completion and success.”
Commenting on the 112 initiative by GIFEC, Hon. Hanan Gundaadow lauded GIFEC for the 112 project and said it will go a long way to help the citizenry to keep one emergency number rather than all the numbers of the various emergency services.
The mayor also charged the various security agencies in the region and beyond to be more proactive and respond promptly when called to attend to emergencies.
On his part, the Administrator of GIFEC, Mr. Kwabena Owusu Akyeampong said the 112 Emergency Call Centre was a collaboration between GIFEC and the Ministry of Communications.
He said GIFEC had already set up and inaugurated two call centers in Accra and Kumasi, with three additional centers underway in Ho, Tamale and Takoradi. He said the centres have trained staffs to receive complaints and direct them to the appropriate institutions for quick redress.
The ERS has a toll-free three digit number (112). Callers can reach the centre through mobile phone, pay phone and landline with or without airtime.
The objectives of the 112 emergency call centers are to facilitate quick response to security and disaster issues, ensure peace in flash points areas and help eliminate the inefficiency of the system that were operated by the emergency institutions to enable them to attend to emergencies promptly.
In all about forty-three (43) participants drawn from the Security Services (Police, Fire Service, NADMO, and Ambulance Service), Traditional rulers, Religious leaders, Heads of Second Cycle Institutions, TUC Representatives and Leaders of Market Unions attended the programme.